{"id":3651,"date":"2025-11-20T16:23:32","date_gmt":"2025-11-20T15:23:32","guid":{"rendered":"https:\/\/test.antivirusedition.com\/?post_type=faq&#038;p=3651"},"modified":"2026-01-14T15:53:26","modified_gmt":"2026-01-14T14:53:26","slug":"mi-programa-antivirus-avast-me-pide-una-contrasena-que-no-conozco-que-puedo-hacer","status":"publish","type":"faq","link":"https:\/\/www.antivirusedition.com\/es\/faq\/mon-logiciel-antivirus-avast-me-demande-un-mot-de-passe-que-je-ne-connais-pas-comment-faire\/","title":{"rendered":"Mi programa antivirus Avast me pide una contrase\u00f1a que no conozco, \u00bfqu\u00e9 puedo hacer?"},"content":{"rendered":"<p>En primer lugar, reinicia tu PC en modo seguro y, a continuaci\u00f3n, muestra las carpetas, los archivos y las unidades ocultas. Despu\u00e9s, ve a C:ProgramDataAVAST SoftwareAvast, dentro de la carpeta Avast, y elimina el archivo aswResp.dat (es muy importante que arranques el ordenador en modo seguro; de lo contrario, no podr\u00e1s eliminar el archivo). Por \u00faltimo, cierra la carpeta, vac\u00eda la papelera de reciclaje, reinicia el ordenador normalmente e inicia Avast: la contrase\u00f1a habr\u00e1 desaparecido.<\/p>\n<p>La otra opci\u00f3n es <a href=\"https:\/\/honzik.avcdn.net\/setup\/avast-av\/release\/avast_av_clear.exe\">Desinstala Avast con la herramienta de desinstalaci\u00f3n<\/a> que puedes <a href=\"https:\/\/honzik.avcdn.net\/setup\/avast-av\/release\/avast_av_clear.exe\">Descargar aqu\u00ed<\/a>. A continuaci\u00f3n, vuelve a instalar Avast.<\/p>","protected":false},"excerpt":{"rendered":"<p>Veuillez d&rsquo;abord red\u00e9marrer votre PC en mode sans \u00e9chec, puis afficher les dossiers, fichiers et lecteurs cach\u00e9s. Ensuite, allez sur C:ProgramDataAVAST SoftwareAvast dans le dossier Avast et supprimez le fichier aswResp.dat (surtout bien d\u00e9marrer le pc en mode sans \u00e9chec sinon la suppression est impossible). Enfin, fermez le dossier et videz la corbeille puis red\u00e9marrez [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-3651","faq","type-faq","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mon logiciel antivirus Avast me demande un mot de passe que je ne connais pas, comment faire ? - Avast Antivirus Professionnel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.antivirusedition.com\/es\/preguntas-frecuentes\/mi-programa-antivirus-avast-me-pide-una-contrasena-que-no-conozco-que-puedo-hacer\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mon logiciel antivirus Avast me demande un mot de passe que je ne connais pas, comment faire ? - Avast Antivirus Professionnel\" \/>\n<meta property=\"og:description\" content=\"Veuillez d&rsquo;abord red\u00e9marrer votre PC en mode sans \u00e9chec, puis afficher les dossiers, fichiers et lecteurs cach\u00e9s. Ensuite, allez sur C:ProgramDataAVAST SoftwareAvast dans le dossier Avast et supprimez le fichier aswResp.dat (surtout bien d\u00e9marrer le pc en mode sans \u00e9chec sinon la suppression est impossible). 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Ensuite, allez sur C:ProgramDataAVAST SoftwareAvast dans le dossier Avast et supprimez le fichier aswResp.dat (surtout bien d\u00e9marrer le pc en mode sans \u00e9chec sinon la suppression est impossible). Enfin, fermez le dossier et videz la corbeille puis red\u00e9marrez [&hellip;]","og_url":"https:\/\/www.antivirusedition.com\/es\/preguntas-frecuentes\/mi-programa-antivirus-avast-me-pide-una-contrasena-que-no-conozco-que-puedo-hacer\/","og_site_name":"Avast Antivirus Professionnel","article_modified_time":"2026-01-14T14:53:26+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.antivirusedition.com\/faq\/mon-logiciel-antivirus-avast-me-demande-un-mot-de-passe-que-je-ne-connais-pas-comment-faire\/","url":"https:\/\/www.antivirusedition.com\/faq\/mon-logiciel-antivirus-avast-me-demande-un-mot-de-passe-que-je-ne-connais-pas-comment-faire\/","name":"Mi programa antivirus Avast me pide una contrase\u00f1a que no conozco, \u00bfqu\u00e9 puedo hacer? - Avast Antivirus Profesional","isPartOf":{"@id":"https:\/\/antivirusedition.com\/#website"},"datePublished":"2025-11-20T15:23:32+00:00","dateModified":"2026-01-14T14:53:26+00:00","breadcrumb":{"@id":"https:\/\/www.antivirusedition.com\/faq\/mon-logiciel-antivirus-avast-me-demande-un-mot-de-passe-que-je-ne-connais-pas-comment-faire\/#breadcrumb"},"inLanguage":"es-ES","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.antivirusedition.com\/faq\/mon-logiciel-antivirus-avast-me-demande-un-mot-de-passe-que-je-ne-connais-pas-comment-faire\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.antivirusedition.com\/faq\/mon-logiciel-antivirus-avast-me-demande-un-mot-de-passe-que-je-ne-connais-pas-comment-faire\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/antivirusedition.com\/"},{"@type":"ListItem","position":2,"name":"FAQ","item":"https:\/\/www.antivirusedition.com\/en\/faq\/"},{"@type":"ListItem","position":3,"name":"Mon logiciel antivirus Avast me demande un mot de passe que je ne connais pas, comment faire ?"}]},{"@type":"WebSite","@id":"https:\/\/antivirusedition.com\/#website","url":"https:\/\/antivirusedition.com\/","name":"Avast Pro Antivirus - Soluciones antivirus Avast Professional","description":"","publisher":{"@id":"https:\/\/antivirusedition.com\/#organization"},"alternateName":"Avast Pro Antivirus","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/antivirusedition.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es-ES"},{"@type":"Organization","@id":"https:\/\/antivirusedition.com\/#organization","name":"Avast Pro Antivirus - Soluciones antivirus Avast Professional","url":"https:\/\/antivirusedition.com\/","logo":{"@type":"ImageObject","inLanguage":"es-ES","@id":"https:\/\/antivirusedition.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.antivirusedition.com\/wp-content\/uploads\/2025\/11\/avast-logo-default-1.svg","contentUrl":"https:\/\/www.antivirusedition.com\/wp-content\/uploads\/2025\/11\/avast-logo-default-1.svg","width":296,"height":92,"caption":"Avast Pro Antivirus - Solutions antivirus Avast Professionnelles"},"image":{"@id":"https:\/\/antivirusedition.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.antivirusedition.com\/es\/wp-json\/wp\/v2\/faq\/3651","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.antivirusedition.com\/es\/wp-json\/wp\/v2\/faq"}],"about":[{"href":"https:\/\/www.antivirusedition.com\/es\/wp-json\/wp\/v2\/types\/faq"}],"wp:attachment":[{"href":"https:\/\/www.antivirusedition.com\/es\/wp-json\/wp\/v2\/media?parent=3651"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}