{"id":3647,"date":"2025-11-20T16:20:38","date_gmt":"2025-11-20T15:20:38","guid":{"rendered":"https:\/\/test.antivirusedition.com\/?post_type=faq&p=3647"},"modified":"2026-01-14T15:59:10","modified_gmt":"2026-01-14T14:59:10","slug":"ho-pagato-il-mio-ordine-ma-non-ho-ricevuto-ne-la-conferma-di-registrazione-via-e-mail-ne-le-mail-che-mi-informava-della-consegna-della-mia-chiavetta-perche","status":"publish","type":"faq","link":"https:\/\/www.antivirusedition.com\/it\/faq\/jai-paye-ma-commande-mais-je-nai-pas-recu-la-confirmation-denregistrement-de-ma-commande-par-e-mail-ni-lemail-minformant-de-la-livraison-de-ma-cle-pourquoi\/","title":{"rendered":"Ho pagato il mio ordine, ma non ho ricevuto n\u00e9 l'e-mail di conferma della registrazione dell'ordine n\u00e9 quella che mi informava della consegna della mia chiavetta. Perch\u00e9?"},"content":{"rendered":"

L'invio delle e-mail di conferma dell'ordine e di tracciamento della spedizione fa parte di un processo parzialmente automatizzato.<\/p>\n

Di seguito sono riportati i motivi pi\u00f9 frequenti per cui non avete ricevuto le e-mail di conferma dell'elaborazione del vostro ordine Avast:<\/p>\n

\u2013 l'indirizzo e-mail inserito al momento della creazione del tuo account non \u00e8 valido<\/strong>.
\n\u2013 Il vostro server di posta elettronica non \u00e8 disponibile<\/strong> oppure segnala degli errori al momento della ricezione dell'e-mail contenente le informazioni relative all'evasione del tuo ordine.
\n\u2013 il vostro La casella di posta elettronica \u00e8 piena<\/strong>, le nostre e-mail non possono essere recapitate l\u00ec.
\n\u2013 si utilizza protezione contro lo spam<\/strong>, le nostre e-mail sono state intercettate, in quanto scambiate per spam.<\/p>\n

Per risolvere questo problema, \u00e8 possibile aggiungere contact(@)avastedition.com agli indirizzi e-mail autorizzati.<\/p>","protected":false},"excerpt":{"rendered":"

L’envoi des emails de confirmation de commande, et de suivi de livraison font partie d’un processus partiellement automatique. Sont mentionn\u00e9es ci-dessous, les raisons les plus fr\u00e9quentes pour lesquelles vous n’avez pas re\u00e7u les emails vous informant du traitement de votre commande Avast : – l’adresse E-mail entr\u00e9e \u00e0 la cr\u00e9ation de votre compte n’est pas […]<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-3647","faq","type-faq","status-publish","hentry"],"acf":[],"yoast_head":"\nJ'ai pay\u00e9 ma commande, mais je n'ai pas re\u00e7u la confirmation d'enregistrement de ma commande par e-mail, ni l'email m'informant de la livraison de ma cl\u00e9. 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