{"id":3651,"date":"2025-11-20T16:23:32","date_gmt":"2025-11-20T15:23:32","guid":{"rendered":"https:\/\/test.antivirusedition.com\/?post_type=faq&#038;p=3651"},"modified":"2026-01-14T15:53:26","modified_gmt":"2026-01-14T14:53:26","slug":"o-meu-software-antivirus-avast-pede-me-uma-palavra-passe-que-eu-nao-sei-o-que-devo-fazer","status":"publish","type":"faq","link":"https:\/\/www.antivirusedition.com\/pt\/faq\/mon-logiciel-antivirus-avast-me-demande-un-mot-de-passe-que-je-ne-connais-pas-comment-faire\/","title":{"rendered":"O meu software antiv\u00edrus Avast pede-me uma palavra-passe que eu n\u00e3o conhe\u00e7o. O que devo fazer?"},"content":{"rendered":"<p>Primeiro, reinicie o seu PC no modo de seguran\u00e7a e, em seguida, mostre as pastas, ficheiros e unidades ocultas. Depois, aceda a C:ProgramDataAVAST SoftwareAvast, na pasta Avast, e elimine o ficheiro aswResp.dat (\u00e9 essencial iniciar o computador no modo de seguran\u00e7a, caso contr\u00e1rio a elimina\u00e7\u00e3o ser\u00e1 imposs\u00edvel). Por fim, feche a pasta e esvazie a lixeira; reinicie o computador normalmente e inicie o Avast; a palavra-passe ter\u00e1 sido eliminada.<\/p>\n<p>A outra op\u00e7\u00e3o \u00e9 <a href=\"https:\/\/honzik.avcdn.net\/setup\/avast-av\/release\/avast_av_clear.exe\">desinstale o Avast com o utilit\u00e1rio de desinstala\u00e7\u00e3o<\/a> que pode <a href=\"https:\/\/honzik.avcdn.net\/setup\/avast-av\/release\/avast_av_clear.exe\">descarregar aqui<\/a>. Em seguida, reinstale o Avast.<\/p>","protected":false},"excerpt":{"rendered":"<p>Veuillez d&rsquo;abord red\u00e9marrer votre PC en mode sans \u00e9chec, puis afficher les dossiers, fichiers et lecteurs cach\u00e9s. Ensuite, allez sur C:ProgramDataAVAST SoftwareAvast dans le dossier Avast et supprimez le fichier aswResp.dat (surtout bien d\u00e9marrer le pc en mode sans \u00e9chec sinon la suppression est impossible). Enfin, fermez le dossier et videz la corbeille puis red\u00e9marrez [&hellip;]<\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-3651","faq","type-faq","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mon logiciel antivirus Avast me demande un mot de passe que je ne connais pas, comment faire ? - Avast Antivirus Professionnel<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.antivirusedition.com\/pt\/faq\/o-meu-software-antivirus-avast-pede-me-uma-palavra-passe-que-eu-nao-sei-o-que-devo-fazer\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mon logiciel antivirus Avast me demande un mot de passe que je ne connais pas, comment faire ? - Avast Antivirus Professionnel\" \/>\n<meta property=\"og:description\" content=\"Veuillez d&rsquo;abord red\u00e9marrer votre PC en mode sans \u00e9chec, puis afficher les dossiers, fichiers et lecteurs cach\u00e9s. Ensuite, allez sur C:ProgramDataAVAST SoftwareAvast dans le dossier Avast et supprimez le fichier aswResp.dat (surtout bien d\u00e9marrer le pc en mode sans \u00e9chec sinon la suppression est impossible). 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O que devo fazer? - Avast Antivirus Profissional","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.antivirusedition.com\/pt\/faq\/o-meu-software-antivirus-avast-pede-me-uma-palavra-passe-que-eu-nao-sei-o-que-devo-fazer\/","og_locale":"pt_PT","og_type":"article","og_title":"Mon logiciel antivirus Avast me demande un mot de passe que je ne connais pas, comment faire ? - Avast Antivirus Professionnel","og_description":"Veuillez d&rsquo;abord red\u00e9marrer votre PC en mode sans \u00e9chec, puis afficher les dossiers, fichiers et lecteurs cach\u00e9s. Ensuite, allez sur C:ProgramDataAVAST SoftwareAvast dans le dossier Avast et supprimez le fichier aswResp.dat (surtout bien d\u00e9marrer le pc en mode sans \u00e9chec sinon la suppression est impossible). Enfin, fermez le dossier et videz la corbeille puis red\u00e9marrez [&hellip;]","og_url":"https:\/\/www.antivirusedition.com\/pt\/faq\/o-meu-software-antivirus-avast-pede-me-uma-palavra-passe-que-eu-nao-sei-o-que-devo-fazer\/","og_site_name":"Avast Antivirus Professionnel","article_modified_time":"2026-01-14T14:53:26+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.antivirusedition.com\/faq\/mon-logiciel-antivirus-avast-me-demande-un-mot-de-passe-que-je-ne-connais-pas-comment-faire\/","url":"https:\/\/www.antivirusedition.com\/faq\/mon-logiciel-antivirus-avast-me-demande-un-mot-de-passe-que-je-ne-connais-pas-comment-faire\/","name":"O meu software antiv\u00edrus Avast pede-me uma palavra-passe que eu n\u00e3o conhe\u00e7o. 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